Privacy Policy

Last updated: September 11, 2025


This Privacy Policy explains how we collect and process your personal data when you use Vickfbl's websites, digital experiences, or other related products and services (collectively, "Vickfbl," "we," "us," or "our"). We explain how this data is used, shared, and protected, inform you of your rights and choices regarding your data, and provide ways to contact us.



When and what personal data do we collect?

To provide you with the products and services you request, we may collect different types of personal data when you use our websites or interact with us. For example, when you make a purchase, register for an account, contact customer service, subscribe to our newsletter, participate in an event, or use features on our website, you may provide us with the following information:

  •  Contact Information: Name, email address, phone number, shipping and billing addresses.
  • Login and Account Information: Screen name, password, user ID.
  • Personal Information: Gender, date of birth, hometown, purchase history.
  • Payment Information: Payment method and credit card information.
  • Images and Media: Photos and videos you upload. · Physical data: height, weight, and body measurements.
  • Fitness-related data: exercise duration, distance, location, calorie consumption, pace, etc.
  • Personal preferences: wish lists, interests, and marketing preferences.

In some cases, we may also request access to features on your device to provide a more complete experience or enable specific features. For example:

  • Device data: motion data from the accelerometer.
  • Access permissions: your photos, contacts, and calendar (for sharing, interacting, or scheduling workouts).
  • Sensor data: heart rate, GPS location, etc.
  • Social network information: credentials, publicly shared posts, and content generated when you interact with us.

In addition, when you interact with our website, we automatically collect some information from your device or browser, including:

  • Device ID, network access status, call status, battery information, and storage information.
  • Data generated by cookies and pixel tags, such as IP address, referral source, browser type, and version.
  • Web beacons, tags, and records of your interactions with our website.



Minors

We do not knowingly collect personal information from children under the age of 16. If you are under the age of 16, please do not submit any personal data to us. If we discover that we have inadvertently collected such information, we will take steps to delete it as soon as possible. We encourage parents to monitor their children's online behavior to ensure that their personal information is protected.



Managing Your Personal Data Choices

When you use our websites and services, we will explain and obtain your consent when necessary, such as before accessing your location information or sending you push notifications. We typically do this through website prompts or by relying on the permission settings on your device.

In addition, your browser or mobile device itself often provides additional control tools that allow you to control when your device collects or shares specific categories of personal data. For example, you can manage the use of cookies, limit location sharing, or turn off specific permissions in your settings. We encourage you to familiarize yourself with and use these tools appropriately to better protect your privacy.

Currently, our website does not respond to "Do Not Track" signals from browsers.



How We Use Your Data

a. Providing Website Features and Services

When you shop on our website, participate in events, or promotions, we use your data to fulfill your order, provide related services, and communicate with you about your purchase or event. If you contact our customer service, we will use your order, payment, or delivery information to assist with your issue.

If you use fitness tracking features on our website, we collect and store your input or device-generated activity data (such as location, steps, and heart rate) and use this data to calculate information like distance run and calories burned to provide you with a more complete experience. Some features require additional data or authorization, such as login credentials for using a heart rate monitor or sharing content on social media.


b. Sending Product and Event Information

If you are an existing customer (e.g., you have already placed an order), we may, to the extent permitted by law (unless you have opted out), use your contact information to send you recommendations about products similar to those you have purchased. In other cases, we will obtain your prior consent.

We may also combine your Vickfbl website usage, purchase history, and activity with other service data to provide you with personalized content, recommendations, and advertising that better suits your interests. This data may be linked to your account across devices to help us better customize our services for you.


c. Improving and Maintaining Our Services

Your data is also used to operate and optimize our business. For example, purchase information is used for accounting and auditing purposes; data collected from your website usage helps us improve our product experience, troubleshoot technical issues, and maintain system stability.


d. Ensuring Security and Compliance

We may use data to prevent or investigate fraud, abuse, or illegal activity, ensure compliance with relevant laws, regulations, court orders, and government requests, and protect the legal rights and safety of Vickfbl and its users.


e. Research and Analysis

We analyze how visitors use the website, such as their search or browsing habits, to help us improve product presentation and user experience.



Use of Workout Information

As previously mentioned, Vickfbl collects data generated during your fitness activities, such as exercise history, physical characteristics, or device detection results (collectively, "Workout Information"), to provide you with specific features and personalized services on the website. We understand that this information is highly personal and may even be considered sensitive in some jurisdictions. Therefore, we implement strict safeguards and obtain your consent before using this information, as required by law or internal policies.

Other Uses: In some cases, we may use your personal data for additional purposes. If this occurs, we will clearly inform you at the time of collection and, where necessary, obtain your consent.

Sharing Your Information: To provide you with more efficient services, we may share your data within limited scopes:

Vickfbl Internal Teams: We may share data among related Vickfbl entities to fulfill the purposes described in this Policy.

Service Providers: We may use trusted third parties to process data on our behalf for functions such as payment and credit card processing, order fulfillment, website hosting, data storage and management, email delivery, market research, advertising delivery and effectiveness analysis, brand and product promotion management, and other necessary operational functions.

Legal Disclosures: We may disclose your data when required to comply with government requests, court orders, or applicable laws and regulations, or to prevent illegal activity, investigate fraud, maintain website security and our Terms of Use, or defend against third-party claims.

Third Parties with Your Consent: We may share relevant data with designated third parties with your explicit consent.

In the event of a transfer of some or all of Vickfbl's business or assets, including a merger, reorganization, spin-off, dissolution, or liquidation, we may transfer your personal data to the new entity.

Please be assured that we will not sell your personal data.



Your Sharing

When you use certain social features on our website, you can create a public profile that may include information such as your screen name, profile picture, and hometown. You can also share content with friends or the public, including information about your activity on Vickfbl. We encourage you to use the Vickfbl social sharing management tools we provide to control the information you provide through Vickfbl's social features.



Protection and Management of Your Personal Data

We take the security of your data very seriously and implement various technical, administrative, and organizational measures to protect your personal information, including encryption and authentication tools where necessary. However, it is important to note that no website, mobile application, database, or system can be completely secure or hack-proof. Therefore, we encourage you to take reasonable steps to protect your information from unauthorized disclosure or misuse.

Regarding data retention, we will retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless otherwise required or permitted by law. For example, we will retain your account details for as long as you maintain a Vickfbl account; however, your order history may be retained longer to comply with legal obligations.

You have rights regarding your data, including the right to request access or an electronic copy, request correction if incomplete or inaccurate, and request deletion or restriction of use where required by law. We will not discriminate against you for exercising these rights. If you choose to delete your account, you can always create a new one. If your request cannot be completed through your account settings, please contact us via email.

You may also request the removal of user-generated content posted on the Site, but please understand that removal may not cover all instances, such as copies that have been forwarded, backed up, or saved by other users. For marketing communications, you can modify your preferences in your account settings, unsubscribe via the unsubscribe link in emails, or contact us directly to unsubscribe.



Cookies and Pixel Tags

When you use Vickfbl's website, we may collect information through methods such as cookies and pixel tags. This information may include your IP address, unique cookie identifier, device information, browser type and language, operating system and settings, country and time zone, websites visited, your interactions with our website (such as clicks, purchases, and preferences), and visit time. In some cases, advertising and technology partners may also collect information when you use our website. These partners, acting as service providers for Vickfbl, will only use your data for the purposes described in this policy.

We use cookies and pixel tags to track website usage, understand customer preferences (such as country or language selection), improve service quality, and enhance your online experience. These technologies also help us compile statistics about website traffic and interaction, identify trends, and improve overall performance. Generally, the cookies we use include: functional cookies (which support basic website operations, such as shopping carts and checkout processes), performance cookies (which help improve functionality and responsiveness), and social media and advertising cookies (which enable content sharing and interest-based advertising). Disabling certain cookies may affect your website experience, resulting in inaccurate recommendations, irrelevant ads, or inability to use social media sharing features.

You can manage cookies through your browser or device settings. For example, you can choose to be notified when a cookie is sent or simply disable all cookies. Different browsers have slightly different instructions; please consult your browser's "Help" menu for specific instructions. Disabling cookies may prevent certain features of the website from functioning properly. Additionally, you can opt out of interest-based advertising through the Network Advertising Initiative or the Digital Advertising Alliance. On mobile devices, you can also adjust your advertising preferences through device-level settings, such as "Settings > Privacy > Advertising > Limit Ad Tracking" on iOS or "Settings > Google > Ads > Opt out of interest-based ads" on Android.



Use and Sharing of Information

Vickfbl may collect information in connection with the Website and use it in the following ways: to provide you with the products, services, and information you request, to enhance your experience with the Website, for Vickfbl's internal operations, and in connection with other websites or offline businesses owned or operated by Vickfbl. Furthermore, we may use your information to contact you about products and services offered by Vickfbl or selected third parties, and share necessary data with third parties providing services to you so they can assist with providing services or processing your requests.

Your email address may be shared with trusted email partners solely for the purpose of sending third-party email communications. Vickfbl may also share information with other trusted third parties, such as vendors and contractors who assist with website operations, communications services, order fulfillment, or marketing. However, we use commercially reasonable efforts to ensure that these third parties use your information only for the specific purposes outlined above.

To protect your information, Vickfbl employs electronic and physical security measures to reduce the risk of unauthorized access or alteration of your information during transmission and storage. However, we cannot guarantee the absolute security or integrity of your information. We may disclose your information when necessary, such as to comply with laws and regulations or to protect the rights and safety of Vickfbl, our customers, or other website visitors.



Interaction of the Vickfbl Website with Third-Party Products and Services

The Vickfbl website allows you to interact with various third-party digital products and services, such as activity tracking devices, social networks, music streaming services, and other digital applications.

If you choose to connect your Vickfbl account to a third-party device or account, the privacy policies of those third parties will apply to that data. For example, if you share your Vickfbl activity on a third-party social media platform, that platform will process your information according to its own policies.

For your convenience, our website may provide links to other third-party websites or applications. Please note that the content of these links is not owned or controlled by Vickfbl, and each website or application has its own privacy statement or policy. We strongly encourage you to carefully review these policies, as we cannot be responsible for their content, usage practices, or privacy practices.

When you purchase something through our store, we collect the personal information you provide, such as your name, address, and email address, to facilitate the transaction and delivery. Also, when you browse our store, we may automatically receive your device's IP address, browser, and operating system information to help us improve your website experience.

With your permission, we may also send you emails about our store, new products, and other relevant updates.



Changes to this Privacy Policy

This Privacy Policy may be updated as applicable laws and our operating practices evolve. If we modify our Privacy Policy, we will post the latest version on our website. If the changes involve significant processing of your personal data, we will provide you with advance notice where required by law and, where necessary, obtain your consent before implementing the changes. We encourage you to review this Privacy Policy regularly to stay informed of our latest practices.



Questions and Feedback

We welcome any questions, comments, or concerns regarding our Privacy Policy or our privacy practices. If you have a complaint or concern regarding your privacy, please contact us at team@vickfbl.com. We will carefully review your feedback and provide an effective response and resolution as quickly as possible.